Patient Communication & Case Acceptance
Enhance communication skills to improve case acceptance and patient satisfaction.
Expert-led instruction from industry leaders
Focused curriculum targeting specific skills
Small group hands-on training sessions
Globally recognized certification included
Duration
2 Weeks
Certification
Advanced Patient Communication Certificate
Format
Online
Program Highlights
Flexible Schedule
Weekend and weekday options available to fit your calendar
Comprehensive Materials
Complete course materials and continued access to resources
Limited Class Size
Small groups ensure personalized attention and feedback
Hands-on Training
Practical exercises with latest equipment and materials
Course Modules
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Effective Dentist-Patient Communication Principles
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Psychology of Treatment Acceptance
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Visual Aids and Technology in Case Presentation
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Financial Conversations and Options
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Handling Objections and Reluctance
Clinical dental experience and basic interpersonal skills
Learning Outcomes
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Apply advanced communication techniques to build patient trust and rapport
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Understand psychological factors affecting treatment decisions
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Utilize visual aids and technology effectively in case presentations
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Navigate financial discussions with confidence and sensitivity
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Successfully address common patient concerns and objections
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Advanced Patient Communication Certificate
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Case Presentation Specialist Recognition
What You'll Get
Hands-on Clinical Experience
Practice with real-world scenarios and specialized equipment under expert guidance
Comprehensive Course Materials
Digital and printed resources for ongoing reference after course completion
Professional Certificate
Globally recognized certification to enhance your professional credentials
Clinical Protocol Templates
Ready-to-implement protocols and templates for your practice
Ongoing Support
Access to instructor support and community forum for continued learning
CE Credits
Earn continuing education credits recognized by leading dental organizations
Limited-Time Enrollment Period
Registration for the next cohort closes in 3 weeks. Secure your spot today!
Course Instructors
Dr. Grace Peterson
Patient Communication Expert, UCLA School of Dentistry
Dr. Robert Freeman
Behavioral Psychologist, Dental Patient Behavior Institute
Student Testimonials
"This course transformed my approach to practice. The hands-on training was exceptional, and I immediately implemented the techniques in my practice."
Dr. Sarah Anderson
General Dentist, Melbourne
"The instructor's expertise and attention to detail were outstanding. This is by far the most practical continuing education I've received in years."
Dr. Michael Chen
Dental Surgeon, Singapore
"Worth every penny! My confidence has increased dramatically, and my patients have noticed the improvement in my clinical outcomes."
Dr. Emma Thompson
Private Practice Owner, London
"The small class size allowed for personalized instruction. I've taken similar courses before, but none with this level of individual attention."
Dr. Carlos Rodriguez
Specialist Dentist, Barcelona
Course Syllabus
Communication Fundamentals
Topics Covered:
- Active listening techniques
- Nonverbal communication in the dental office
- Empathy and rapport building strategies
- Understanding patient concerns and motivations
- Dental terminology translation for patients
- Medical history discussions
- Initial consultation structure
Case Presentation & Acceptance
Topics Covered:
- Treatment plan presentation frameworks
- Using photography and digital imaging effectively
- Chairside monitors and tablet presentations
- Discussing fees and financial arrangements
- Insurance navigation with patients
- Addressing common objections and concerns
- Follow-up and long-term communication strategies
- Role-playing and practical application exercises
Frequently Asked Questions
Clinical dental experience and basic interpersonal skills
Yes, this course offers continuing education credits recognized by major dental associations worldwide.
Full refunds are available up to 14 days before the course start date. After that, you may transfer to a future date or receive a credit for another course.
Yes, all necessary equipment, materials, and supplies are provided for the hands-on portions of the course.
Absolutely! We encourage participants to bring their own case documentation for discussion and analysis during the course.
We limit enrollment to ensure personalized instruction. Typically, classes range from 10-15 participants depending on the venue.
Have more questions?
Contact our education team for personalized assistance with any inquiries.
Related Courses
Learn patient communication, branding strategies, treatment planning confidence, and clinic growth techniques.
Develop essential leadership skills to build and manage high-performing dental teams.
Course Locations
London
United Kingdom
New York
United States
Sydney
Australia
Additional dates and locations are available. Contact us for customized group training at your facility.
Ready to Master Patient Communication & Case Acceptance?
Join our comprehensive 2 Weeks program, part of the Practice Management curriculum. Available online and at multiple locations.
2 Weeks
Course Duration
20 CE Credits
Continuing Education
Certificate Included
Professional Recognition